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« Попередня Version 7 Далі »

Omnicell platform allows to send messages through BiP, Viber and SMS channels in different combinations and you could also add campaigns into Telegram messenger; on this stage you have an ability to choose channels and their sequence:

Also you have an ability to create campaign for Telegram. You should choose any campaign's channel (BiP/Viber/SMS or their combinations,described below) and press the "Add a messaging direction" as it shown below:

In case to have an ability to create campaign for Telegram, you have to previously create a chat-bot in messenger itself. To create it, use an instruction, placed by link:

https://omnidocs.omnicell.com.ua/pages/viewpage.action?pageId=3407887

ATTENTION! You can only create Telegram campaign in combination with any other channel. If you try to choose only Telegram, user would receive a message,highlighted red,as it shown  below:

In case everything was done correctly, you will see next:

To continue, click Next.

Available combinations:

BiP + VIBER + SMS-  firstly messages are sent through BiP channel, in case it was unsuccessful,through Viber, and it was not delivered, through SMS channel.

VIBER +BiP + SMS -firstly messages are sent through Viber channel, in case it was unsuccessful,through BiP, and it was not delivered, through SMS channel.

BiP + VIBER -firstly messages are sent through BiP channel, in case it was unsuccessful,through Viber.

VIBER + BiP   -firstly messages are sent through Viber channel, in case it was unsuccessful,through BiP.

VIBER + SMS -firstly messages are sent through Viber channel, in case it was unsuccessful,through SMS.

BiP + SMS -firstly messages are sent through BiP channel, in case it was unsuccessful,through SMS.

Attention! Because of technical characteristics, SMS channel always must be the last one. User would be additionally notified about it:

After you have chosen channels and their sequence, press Next.



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